Privacy Policy Summary

Coutinho Cleaning ("we," "our," or "us") is committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information.

    1. Information We Collect

• Personal Information: When you contact us, request a quote, or book our services, we may collect personal information such as your name, address, phone number, email address, and payment information.
• Non-Personal Information: We may collect non-personal information such as your browser type, operating system, and website usage statistics through cookies and similar technologies.

    2. How We Use Your Information

• Service Delivery: To provide and manage our cleaning services, including scheduling, billing, and communication.
• Customer Support: To respond to your inquiries, address your concerns, and improve our customer service.
• Marketing: To send you promotional materials and updates about our services, with your consent. You can opt out of these communications at any time.
• Website Improvement: To analyze website usage and improve our website’s content and functionality.

    3. Information Sharing and Disclosure

• Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and IT support. These providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

    4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet or electronic storage is 100% secure.

    5. Your Rights

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
• Objection: You have the right to object to the processing of your personal information for marketing purposes.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the information provided below.

    6. Changes to This Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

For detailed information or to exercise your rights, please contact us.

Coutinho Cleaning

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